Debt Collection, Credit Control and Tracing

UK and International Debt Collection:

In addition to our specialist UK collectors, we have an International Cash Collection Team employing native foreign language speakers, and these collectors form the cornerstone of our success. In the last 12 months, we have recovered debts from 135 countries worldwide.

STA International’s collection efforts include letters, telephone calls, interactive voice, and text messages, faxes and e-mails followed, as needed, by legal recovery.

UK Debt Collection >
International Debt Collection >

Confidential Credit Control:

Whether you are an SME lacking the funds to hire a full-time credit controller; a big business with lots of small accounts, or multiple overseas accounts, Confidential Credit Control can work for you. We act entirely in your name as your outsourced credit control department so that your customer believes they are dealing directly with you.

Pre-due calls tease-out any queries and confirm a payment date. Due and post-due calls press for payment and escalate to your customer’s senior management if default continues. The improvement in cash flow and reduction in overdue accounts makes the cost of outsourcing credit control self-funding.

Credit Control >

Skip Tracing:

Our skip tracing investigators all have access to credit reference agency databases, plus the technology and software required to support the tracing process.

To ensure the highest quality of results, they then confirm their findings by telephone, before placing your customer back in collections to recover the outstanding debt.

Tracing >