Service & Ethos
STA International is a global, full-service credit management company. Our principal business is debt recovery, but we are also a worldwide supplier of confidential credit control solutions, and tracing services.
What distinguishes STA International is our philosophy of professionalism in cash collection. Our fundamental approach is to obtain full recovery, doing it in a way which preserves customer goodwill, and which tries to educate customers to pay more promptly in the future. Anything less than that is not a total solution to the issue of credit management.
In choosing a full-service credit management partner like STA International, the skills and expertise of all our personnel are placed at the disposal of our clients at every stage of the collection process. And, with over 65 years’ experience of cash collection, our clients know their money is safe in our hands. Whether for debt recovery or confidential credit control, our priorities when working with clients will focus on the following areas:
Background.
Headquartered in Maidstone, we have our consumer contact centre in Glasgow, our specialist legal partners in England, Scotland and Northern Ireland, and 80 agents worldwide, ensuring our end-to-end credit management solution.
In the UK STA International Limited trades as STA International where the award-winning debt collection agency acts for over 1,000 B2B/ B2C clients and over 150 university and college clients.
For its Confidential Credit Control clients, STA operates in the client name providing transparent receivables management on a UK and international basis. STA also provides Tracing services to find people skipping their invoice address.
STA International has two UK service sites:
• Maidstone: Amicable B2B Debt Collection, Amicable B2C and Student Debt Collection, Confidential Credit Control, Tracing, Legal Debt Recovery and Customer Services & Support
• Glasgow: Amicable B2C and Student Debt Collection
Meet the Team.
Accreditations & Associations.
Corporate Partners.
