Service & Ethos

STA International is a global, full-service credit management company. Our principal business is debt recovery, but we are also a worldwide supplier of confidential credit control solutions, and tracing services.

What distinguishes STA International is our philosophy of professionalism in cash collection. Our fundamental approach is to obtain full recovery, doing it in a way which preserves customer goodwill, and which tries to educate customers to pay more promptly in the future. Anything less than that is not a total solution to the issue of credit management.

In choosing a full-service credit management partner like STA International, the skills and expertise of all our personnel are placed at the disposal of our clients at every stage of the collection process. And, with over 65 years’ experience of cash collection, our clients know their money is safe in our hands. Whether for debt recovery or confidential credit control, our priorities when working with clients will focus on the following areas:

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About STA - History

Background.

STA International is part of leading Debt Collection, Confidential Credit Control and Tracing expert STA Inc., in New York. Founded by Stanley Tulchin in 1955 it has other owned offices in Mexico City, Maidstone (UK HQ) and Glasgow. Today, the business is in second-generation Tulchin family ownership.

In the UK STA International Limited trades as STA International where the award-winning debt collection agency acts for over 1,000 B2B/ B2C clients and over 150 university and college clients.

For its Confidential Credit Control clients, STA operates in the client name providing transparent receivables management on a UK and international basis. STA also provides Tracing services to find people skipping their invoice address.

In the UK, STA International has two service sites:

• Maidstone: Amicable B2B Debt Collection, Amicable B2C and Student Debt Collection, Confidential Credit Control, Tracing, Legal Debt Recovery and Customer Services & Support

• Glasgow: Amicable B2C and Student Debt Collection

Meet the Team.

Colin Thomas

Colin Thomas

Chairman

Matt Quinn

Matt Quinn

Finance Director

Jan Baker

Jan Baker

Operations Director

Neill MacKinnon

Neill MacKinnon

Client Services Director

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Samantha Holmes

Client Services Director

Jonathan De Gilbert

Jonathan De Gilbert

Business Development Manager

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Paul Egan

Head of Contact Centre Operations (Scotland)

Accreditations & Associations.

Corporate Partners.