Fast and effective customer tracing is integral to your collection strategy. After all:

  • The quicker you trace your absconded customer, the faster you can chase them for payment
  • The quicker you will receive your collected funds

Persistent late payers often ‘skip’ their addresses deliberately to evade chasing creditors. Fortunately, in this digital age, it is not long before they leave an electronic footprint. Moreover, when they do, we have the compliant tracing systems – databases and intuitive search tools – coupled with the manual skills and ability, to locate them.

Once you use our services, how we progress is transparent to you via our web-enabled online reporting YTO (Your Tracing Online). YTO means you not only place your trace requests online but, more importantly, you have 24/7 progress reporting to see our speed-of-service, and to witness our success rates.