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Tracing

In today’s challenging economic times where we are witnessing unusually high levels of personal debt, you need to make contact with your customers quickly before they ‘skip’ their address and move on owing you money.

Fortunately, when you find yourself with a customer that has ‘gone away’ from their given address, we have both the experienced people and the technology to trace them to a new address. Today, we help B2C clients in a range of sectors:

  • Debt Purchasing Companies
  • E-Commerce and Online Shopping Sites
  • Solicitors and Enforcement Officers
  • Housing Associations, Local Authorities & Private Landlords
  • Higher & Further Education Universities, Colleges, and Schools

Our trace agents are some of the most experienced in the business, and they are all equipped with the latest databases, technology, and software necessary to get the highest quality results in the quickest possible time – and, for UK traces, we always charge on a ‘no-find-no-fee’ basis. We pride ourselves on the completeness of our trace reports, the resultant low percentage requiring a re-trace, and the fact that many of our clients use our statements for evidential purposes.

Also, in these tough times, it is not enough to merely trace your customer – you need to know that we have done so legally and ethically. STA International is acutely aware of your reputation, so we will always act within the permissible legal and ethical boundaries. Compliance is as vital to us as it is to you and cutting corners never pays in the long-term.

STA is part of a global group, and our tracing service mirrors this with its international coverage. So, whether you want us to trace your customer, or you want us to trace-and-collect from your customer, we can do so in the UK and throughout the rest of the world too.