The following video is part of the Credit Services Association’s (CSA) #heretohelp campaign launched in September 2019. The campaign aims to give people in debt the confidence to engage with CSA members and speak about their money problems earlier than they are currently doing. It also warns against the risks of using the internet and so-called “online experts” when it comes to getting money advice. As part of the campaign, the trade body has produced a video, fronted by Brad Burton, one of the UK’s top motivational speakers who was once £25,000 in debt. Brad interviews real-life customers of debt collection companies as well as industry experts to deliver a reassuring message that early contact will always result in a better outcome.
As a CSA member, we are proud to support the #heretohelp campaign which aims to give people in debt the confidence to engage with debt collection companies to result in a better outcome. We want to educate and reassure those in financial difficulty that as an industry, we are trustworthy and #heretohelp.