Third-party intervention is a strong suit in debt collection. If your customer is not paying you to terms, they are likely to be doing the same with other creditors. As your customer increases its debt across multiple suppliers, so your chances of being paid slip further away. Time is of the essence: for payment tomorrow, escalate today.

We check the solvency and liquidity of each commercial account you place with us for collection.  It is crucial our collector understands your customer’s ability to pay, and negotiate from a position of strength. They deal quickly with spurious excuses for non-payment, challenge cash flow claims and record broken promises as your customer’s admission of debt.

With all of our recovery team fully trained and up to date with the latest business to business debt collection rules, we add Late Payment Act interest and collection costs to each commercial debt placed meaning that, when paid, our collection is free to you.  The speed of recovery is essential to you, so we review our actions after 28 days, and make our recommendation to you if the account remains unpaid.

Our amicable recovery efforts minimise the need for legal action, saving you time and extra cost, though we may recommend legal action as a last resort. We charge you commission for amicable and legal recoveries, remitting collected funds to you every two weeks by BACS.

With your DSO to protect, our actions are prompt, persistent and conclusive. We earn commission on monies recovered, so it is in our best interest to get you paid as fast as we can. For your peace-of-mind, our reporting portal Your Debts Online keeps you in touch with our progress 24/7.

Accreditations and benefits of using STA

CSA Code of Practice

STA International is a member of the Credit Services Association (CSA), the only national association in the UK for companies active in relation to unpaid credit accounts, debt recovery agencies and tracing services, and adheres to its Code of Practice.

Read the Code

Late Payment Act

STA International applies late payment interest plus the greater of compensation and collection costs to client debts as per the Late Payment of Commercial Debts (Interest) Act 1998 (amended in 2002 and 2013)

Find out more

Surety Bond

To fulfil its obligation of membership to the Commercial Law League of America, Commercial Agency section, STA International has posted a surety bond of $1,000,000, for creditor protection