55% of international debts placed with us in 2020 were for EU based companies. We recover overdue accounts in the UK’s biggest export markets thanks to our French, German, Italian and Spanish foreign national collectors based in our Maidstone offices. Our parent company is New York based, assisting us with our top collection country, the United States.
We collected from 136 different countries in 2020, with 83% of all recoveries coming directly from our efforts in Maidstone. Supporting us is the European Collectors Association (ECA) where STA is the elected, and only UK member, providing tried and tested cover across Europe; in the rest of the world, our appointed agents offer expert cover. By collecting three-in-four international debts ourselves, you save the time and additional cost of transferring your account to our overseas agents.