55% of international debts placed with us in 2020 were for EU based companies. We recover overdue accounts in the UK’s biggest export markets thanks to our French, German, Italian and Spanish foreign national collectors based in our Maidstone offices. Our parent company is New York based, assisting us with our top collection country, the United States.

We collected from 136 different countries in 2020, with 83% of all recoveries coming directly from our efforts in Maidstone. Supporting us is the European Collectors Association (ECA) where STA is the elected, and only UK member, providing tried and tested cover across Europe; in the rest of the world, our appointed agents offer expert cover. By collecting three-in-four international debts ourselves, you save the time and additional cost of transferring your account to our overseas agents.

Entrusting STA with your unpaid international accounts, gives you:

  • Global coverage with successful collections in 136 countries in the past year

  • Foreign national collectors in Maidstone for the UK’s top European export markets

  • 83% of international collections made from the UK; saving you the additional cost of overseas offices and agents, and speeding up the recovery time

  • Exclusive use of the European Collectors Association (ECA)

  • Access to our own offices in USA and Mexico

  • 70 affiliate offices covering every continent

  • Your collected funds remitted every two weeks by BACS.

USA tops our 2020 international debt collection success league

Top 10 by collected value
1 United States
2 Germany
3 Morocco
4 France
5 Malta
6 Netherlands
7 Ireland
8 Italy
9 Greece
10 India
Top 10 by # debts placed
1 United States
2 France
3 Italy
4 Ireland
5 Spain
6 Germany
7 United Arab Emirates
8 Netherlands
9 Romania
10 Greece
Top 10 by placement value
1 United Arab Emirates
2 India
3 United States
4 Netherlands
5 Germany
6 France
7 Greece
8 Italy
9 Spain
10 Morocco

..In a recent French case, we were doubtful STA could succeed when, in fact, in 90 days, we received the £45,000 outstanding, and STA recovered 50% of their costs as well. This success is just another example of why we have such confidence in using STA and building strong relationships.”

Selfridges & Co.

Full transparency.

As an STA debt collection client, you will have access to ‘Your Debts Online’ (YDO).

YDO gives you a clear view of what we are doing with the accounts you place with us for collection. Secure password-protected, you can see our overall collection success; the status of every debt, including agent notes, your invoices and statements, and the charges made on each account placed.

Find out more about Your Debts Online