“Reed Business Information utilise the services of STA International to assist in the collection of aged overseas...
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International Debt Collection
In our experience, it’s a myth that collecting from overseas debtors is more difficult than collecting from UK debtors. Indeed, for our team of foreign-national collectors based at our UK collections centre, there is no difference whatsoever. But, that’s because they speak the same language, and understand the local culture.
With the communication barrier lowered, access to a full recovery is opened, and the process of international debt collection is identical to that in the UK. We’ll speak with a senior executive at your debtor, ask why the account is still outstanding, resolve any spurious disputes, and leverage payment with the potential for costs and interest to be added, or for legal action to commence.
And, for you, this strategy increases the speed of collection, and reduces the cost of collection because:
- In 2012, 67% of international collections were made by us from the UK saving the additional cost of overseas offices and agents, and speeding up the recovery time
- We have our own offices in Europe, USA, Mexico and China
- We have 70 affiliate offices covering every continent
- We're the exclusive UK member of the European Collectors Association (ECA)
- We provide you with 24/7 access to Your Debts Online, where you can see exactly what we’re doing. And, when we have secured payment, we’ll have the funds cleared and remitted to you without delay.
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Spain tops our 2012 collection success league!
In 2012 our collection success reached record levels. This was due, in part, to the acquisition of 459 new client accounts in the 12 months increasing our placement value by 37%. Below, you can see the share of collection by continent, and three league tables of the Top 10 countries that we collected from for our clients.
