Debt Collection
When it comes to choosing a cash collection expert as your credit control partner, we respect the fact that you have very many rivals to choose from. So, why choose us?
Well, we’ve been collecting our clients’ overdue accounts for more than 50 years, and in that time we’ve met this challenge despite boom-and-bust economies, as well as truly remarkable technical changes too. But, throughout all of these years, we’ve always understood that we’re only as good as the last overdue account we successfully collected.
We are proud of the client loyalty that we enjoy, but we never take it for granted, and here are a few of the ways that we strive to retain this loyalty:
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Our collectors understand the principle that companies owe money, but people pay bills
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We recognise that no two debtor companies are identical, and that’s why we negotiate with each one according to their solvency and liquidity
- We provide 24/7 online reporting, giving clients direct access to information, progress reports, charges and invoicing
- Our clients' have their own appointed collector as well as a customer services contact
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We’re ISO 9001 quality accredited; our collector Marilyn Underwood was voted 2011 Commercial Collector of the Year at the Credit Today Awards; we’ve twice been voted Periodical Publishers Association (PPA) Credit Supplier of the Year; we are the sole UK member of the European Collectors Association; and we are members of the Credit Services Association.
